What makes handmade soap different from commercial soap?
Handmade soap is crafted in small batches using natural ingredients such as oils, butters, and essential oils. Unlike commercial soap, it retains its natural glycerin content, which moisturizes and nourishes the skin. Additionally, handmade soap makers often avoid harsh chemicals and synthetic additives commonly found in commercial soap.
Are your products safe for sensitive skin?
Yes, our soaps are carefully formulated with gentle ingredients, making them suitable for sensitive skin types. We avoid common irritants and harsh chemicals, opting instead for natural and nourishing components that promote skin health.
Do you use animal products or test on animals?
We are committed to producing cruelty-free products. None of our soaps contain animal-derived ingredients, and we do not conduct tests on animals. We believe in ethical practices and strive to create products that are both environmentally friendly and animal-friendly.
How long does handmade soap last?
The longevity of handmade soap depends on several factors, including how it's stored and how frequently it's used. On average, our soaps can last between 4 to 6 weeks with proper care. To extend its lifespan, keep it in a well-drained soap dish away from direct water exposure between uses.
Can I use your soap on my face?
Yes, many of our customers use our soap for their face as well as their body. However, everyone's skin is different, so we recommend patch testing if you have sensitive facial skin or are prone to allergies. Additionally, we offer specific facial soaps tailored to different skin types for optimal results.
Are your products environmentally friendly?
We prioritize sustainability and eco-friendliness in our soap making process. Our ingredients are responsibly sourced, and we strive to minimize waste in our packaging and production methods. We use recyclable and biodegradable materials whenever possible, and we're continually seeking ways to reduce our environmental footprint.
Do you offer custom or personalized orders?
At this time, we do not offer custom or personalized orders. However, we're always open to suggestions and feedback from our customers regarding new scent combinations or product ideas.
Do you ship internationally?
No, we currently do not offer international shipping. We apologize for any inconvenience this may cause. However, we are always looking into expanding our shipping capabilities, so please stay tuned for updates on our shipping policies.
Can I return or exchange my purchase if I'm not satisfied?
Unfortunately, due to the personal use nature of soap products, we do not accept returns or exchanges if you're not satisfied with your purchase. However, if there are any issues with your order, please reach out to us within 14 days of receiving your products, and we'll do our best to address your concerns. Please review our return policy for more details on this matter.
Are your products suitable for vegans?
Yes, some of our products are vegan-friendly. However, please check individual product descriptions for specific details, as some products may contain ingredients like lard, honey or milk.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@nathsoapcompany.com